PRIVACY POLICY

At Travel Launchers, we understand & value your privacy and we appreciate your trust on us to sharing your personal information while dealing with us.

PURPOSE OF POLICY
This policy statement covers how we collect personal or sensitive information and other members and how we manage that information.

INFORMATION WE COLLECT
We may request you to provide the below personal details while dealing with us:
Contact details : Your name, mailing address, phone number, fax number, email address
Health details : Your health condition and medical history, Allergy, Wheel Chair request
Preferences : Your Meal Preference, Seat Preference (airline), Room Preference (hotel)
Payment Details : Your bank account number, bank name, credit card details
Personal details : Your date of birth, passport number, driving license number, insurance number, club/hotel membership number

RECORD OF THE INFORMATION
The information collected will be mainly held by us on electronic storage media, although paper records may also exist. Paper records will be held in secure premises, and electronic records will be accessible only by authorised personnel.

REASON FOR COLLECTION
This information collected in order to assist us in providing products or services or fulfilling enquiries or requests. The information collected is to identify the individual, to assess the suitability of and to compose the products and services. In connection with these purposes we may disclose personal information to other trade partners i.e. hotels, airline, insurance company or any other organisations involved in tour planning of any client. If you provide us with personal information specifically for a particular purpose (a primary purpose) then you must expect that we may also use and disclose that information for any of the aforementioned other purposes (a secondary purpose). In addition to the aforementioned purposes, a permitted secondary purpose will be any other purpose that is related to the primary purpose which an ordinary person would reasonably expect such information to be used for. We may also from time to time use that information for purposes of conducting direct marketing to promote our products and services, surveying interest in other products and services, sending invitations to educational or social functions or for purposes of disseminating information which we think may be of interest to our clients and contacts.

USE AND DISCLOSURE OF PERSONAL INFORMATION
Your personal information will only be used for these purposes and will not be shared, sold or given to any third parties, unless required or authorised under the exemptions set out in the Privacy Act.

CONSEQUENCES OF NON-DISCLOSURE OF PERSONAL INFORMATION
If you choose not to provide the personal information as requested we may not be able to provide you with the full range of our products and services.

QUALITY OF PERSONAL INFORMATION
Our aim is to ensure that your personal information is relevant, accurate, complete and up-to-date. To assist us with this, please contact us if any of the personal information you have provided changes and we will use all reasonable efforts to update the data.

PERSONAL INFORMATION SECURITY
We are committed to keeping secure the data you provide us and we will take all reasonable precautions to protect your personal information from interference, loss, misuse, modification or disclosure.
We generally do not contract out data storage or processing functions. If Our Travel Agent does contract out storage or processing of data containing personal information, we will take reasonable steps to ensure the recipient of the information acknowledges the private nature of any personal information disclosed, and that the recipient undertakes to abide by the privacy obligations under the Indian Privacy Principles in respect of any personal information received, subject to any permitted exceptions to those obligations.
We will retain the personal information for so long as is reasonably necessary for its purposes but we will destroy or permanently remove the identifying features of personal information if it is no longer needed.

ACCESS TO PERSONAL INFORMATION
You can request us to provide access to the personal information that we hold about you. You may request us to amend the details of the personal information we hold. We will amend the details on request provided we are satisfied that the amendment is valid. We may in some circumstances request you to provide documentary evidence or other corroboration of validity (e.g. provision of a marriage certificate or a registered deed poll to amend your name). If we do not consider it appropriate to make an amendment we will notify you within a reasonable time including written reasons for the refusal.
If we refuse to amend details of any personal information that we hold following a request from you, you may request that we include in our records a statement associated with the applicable information that will make apparent to users of the information that you contest its validity (“a qualifying statement”).

EMAIL
Personal information in email we receive from you, including email addresses, will only be used for the purposes given and are subject to the conditions set out in this privacy statement. However, communications over the Internet are inherently insecure. Sending personal information in an email remains entirely at your own risk and Travel Launchers will not be responsible for any unauthorised use of this information by third parties.

VISITING OUR WEBSITE
We may collect information on website activity, such as the number of visitors, the number of pages viewed, navigation patterns, what systems users have and the date and time of visits. This information is collected for statistical purposes only and will not be used to identify you.
We may also utilise “cookies” which enable us to monitor website traffic patterns and to serve you more efficiently if you revisit the site. A “cookie” is a small software file that is placed on your computer and enables our website to recognise your computer upon a return visit. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance. Please be aware that disabling cookies may impede your use of the website to some extent.
www.travlelaunchers.com may contain links to third-party websites. Please take note that we are in no way responsible for the content or the privacy practices on these sites.
We have established our company credo of helping to create impressive and satisfying travel experiences by maximizing the value of each travel experience and creating opportunities in which people can meet other people and enjoy both nature and culture through their travels.
We recognize that the protection of personal information of our customers and all who are concerned with our company is our social responsibility. We are committed to carrying out the following policies in the protection of personal information.

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